Refund policy

At Humming Bird Acres, we strive to ensure your satisfaction with every flower subscription you receive. As we curate our blooms based on seasonal availability, please note our return policy:

1. Quality Guarantee: We take immense pride in the quality of our flowers. In the rare instance that you receive a subscription with damaged or wilting flowers, please reach out to us within 24 hours of delivery. We will gladly offer a replacement or refund for the affected bouquet.

2. Seasonal Variations: Nature's cycles dictate the variety and availability of flowers throughout the year. Our subscription service showcases the best seasonal blooms each month. Due to the nature of seasonal changes, specific flower varieties may vary, but rest assured, each arrangement will exude the same quality and beauty you've come to expect from us.

3. Cancellation and Refunds: You have the flexibility to cancel your subscription at any time before the next billing cycle. Refunds for cancellations made after the billing date will be prorated based on the remaining deliveries in your subscription plan.

4. Contact Us: For any concerns, questions, or to report an issue with your subscription, please contact our customer service team at [contact information] within the stipulated time frames mentioned above.

We value your support and hope to provide you with an exceptional floral experience through our seasonal subscription service at Humming Bird Acres.