FAQs

Frequently Asked Questions (FAQs)

1. How does the subscription schedule work? Our subscriptions are available in 8, 10, and 12-week durations. You choose the duration that suits you best, and we'll deliver a fresh bouquet in a vase to your doorstep each week throughout your selected subscription period.

2. What can I expect in my weekly flower delivery? Each week, you'll receive a beautiful bouquet of fresh, seasonal flowers elegantly arranged in a large vase. Our goal is to provide you with a diverse assortment of blooms tailored to your preferences, ensuring a delightful and unique display in your home.

3. How do I customize my flower preferences? Upon subscribing, you'll have the opportunity to share your flower preferences with us. We consider your likes and dislikes to curate bouquets that align with your taste, creating a personalized floral experience.

4. How many customers do you serve per season? To ensure personalized service and the freshest blooms, we limit our subscriptions to 20 customers per season. This allows us to focus on delivering exceptional quality and individual attention to each subscriber.

5. What happens if I'm not satisfied with my delivery? Customer satisfaction is our priority. If you encounter any issues or are unsatisfied with your bouquet, please reach out to us within 24 hours of delivery. We'll work with you to ensure your concerns are addressed promptly.

6. Can I change my subscription duration mid-term? We understand needs may change. While we encourage committing to the full subscription duration, you may upgrade or extend your subscription by contacting us directly. Changes will be accommodated based on availability.

7. How are payments processed for subscriptions? Payments are processed upfront for the entire subscription duration upon sign-up. We accept secure online payments through various methods to ensure a hassle-free experience.

8. Do you deliver outside your service area? Our subscription service is exclusively available within our designated local service area. We do not offer deliveries outside this region at the moment.

9. How can I contact Hummingbird Acres for further inquiries or assistance? For any additional questions, custom requests, or assistance, please reach out to our dedicated customer service team at Hummingbirdacresflowers@gmail.com. We're here to ensure your floral experience with us is delightful and personalized.

Hummingbird Acres appreciates your interest and looks forward to bringing the beauty of our farm-fresh flowers into your home!